SALON & SPA MANAGER is the core module in the ESP Software suite and focuses on the key Financial, Client, Staff and Stock management with a daily, weekly and monthly attention to detail that ensures complete control of your business regardless of who operates the reception or back office area.
- Daily sales & cash up
- Full stock control
- Comprehensive reporting
- Detailed client record cards & histories
- Petty cash control
- Voucher & course tracking
SCHEDULE ASSISTANT is easy to use and intelligently builds business scheduling rules that ensure the client receives the best service from the appropriate staff member and reminds your staff of their personal preferences when they arrive for their appointment. Excellent service starts with excellent scheduling by maintaining the highest standards regardless of who handles a client’s appointment.
- Staff, resource (room) & equipment bookings
- Service, session & package bookings
- Group bookings and corporate accounts
- Maintain complex staff rosters easily
- Visual coding of client status & categories
- Report on scheduling efficiency & usage levels
MARKETING ASSISTANT uses intelligent filtering based on your client’s demographic and service history to create smart cost-effective marketing campaigns. No need to retype or maintain seperate email or SMS lists as the information is automatically updated via Salon & Spa Manager or Scheduler Assistant.
- Build detailed client filtering rules
- Individual or bulk SMS & Email formats
- Personalise each client’s message
- Send birthday reminders with loyalty bonuses
- Send accounts owing and loyalty reminders
- Send appointment reminders
- Target clients who have not returned
WAGE ASSISTANT powerfully automates month end procedures to quickly produce staff salaries accurately by drawing information directly from the Salon & Spa Manager system incorporating staff purchases, loans and repayments to ensure staff are paid on time. Create intelligent rules to facilitate sophisticated incentive programs for your staff that are easy to manage and stimulate them to achieve more and feel the rewards.
- Individual staff salary structures
- Automated staff turnover calculations
- Staff commissions by service, retail, category & sliding scale
- Staff loan account updates & staff salary slips
- Annualised tax calculations
- Monthly and annual salary and tax reports
FINANCIAL ASSISTANT complements your accounting process by reducing the workload thus vastly reducing associated costs yet improving relations to ensure that their professional knowledge is utilized.
- Detailed ledgers with double entry transactions
- Integrated with other ESP modules
- Income statement, balance sheet & trial balance
- Income and expense reports
- VAT return calculations
- Pre-defined (editable) chart of accounts
ESP Online makes it possible for you to access all your business data without interrupting any of the staff in the salon or spa. You get the best of both worlds because you can access your data via the internet but if the salon or spa ever goes off line they can still trade without any interruption.
- Web access to business transactions
- Web access to daily or defined reports
- Web access to client records & histories
- Web access to staff performance and details
ESP ENTERPRISE facilitates seamless group management by consolidating all branch information and transactions at the Head Office for effective Head Office Management.
- Group & individual branch reporting
- Centralised staff & payroll management
- Group marketing (SMS & EMAIL)
- Centralized & shared client database
- Stock warehousing and inter-branch transfers
- Centralized price list management
- Group vouchers & loyalty
ESP Nano includes all of the inherent knowledge and reliability you have come to expect from the most trusted name in the industry with the ease and simplicity of cloud-based software.
- NanoDrive: Your ESP data in the cloud
- Daily Dashboards: Critical real-time data at a glance
- Detailed Analytics: Business Intelligence and trend analysis
- Client Online Bookings: Controlled by an intelligent rules engine
- API For Everything: Let your web developers and partners engage with your data
- More To Come: As we bring you more exciting features