ESP’s development and pre-birth stages are of humble origins which began in 1992, when the founder and majority shareholder, Karl Markwald first conceived the idea of ESP while working at Dimension Data. During his prior travels around the world Karl had initially planned to launch a Software system that produced Business Intelligence into the restaurant industry.

When an opportunity arose to build a Stock Control system for a hair salon Karl quickly discovered that the Hair industry was sorely lacking a good management system based on best business practices. Karl shifted his attention from the restaurant industry to the hair industry and has never looked back.