Welcome to ESP Connect

Mobile Transactions

With ESP’s Mobile Payment method you can now accept payment from various third party service providers through QR codes on their mobile phones. This means that you can offer your clients mobile loyalty schemes, mobile gift voucher redemptions, mobile discount coupon campaigns and mobile credit card payments from providers like Snapscan. It also means that […]

Online Bookings

Booking Widget You are now able to place a booking widget directly onto your own web site that integrates with the ESP Scheduler. This means that clients can go to your website to make their own bookings. These bookings will appear in your ESP scheduler immediately. During the booking process the widget will take into account […]

New Security Features

Change & Delete Logging ESP has added new security logging to the sales process. Whenever an item is changed or deleted it is logged to a new database so that you can report on it when you need to audit any transactions. All database changes to ESP records have always been logged but this new […]

South Africa VAT Rate Changes

What is happening? On 1 April 2018 South Africa’s VAT rate will change from 14% to 15%. This will affect all VAT registered businesses based in South Africa. What is the impact on ESP settings? There are two things that need to happen: Change your global VAT rate in your system set up Update your […]

Seven ways to fill your schedule

By Chris Parker If your appointment schedule is full for the next three years and you have no plans to expand to more branches or more stations in your salon and you are happy with your current turnover then the following information will not be that useful to you. However, if you still have space […]

Communicating to your clients

By Rina McKellar for SA Hairdressers Journal We’re bombarded by marketing and advertising messages every day. 10 years ago, The Guardian in the UK estimated that Londoners were exposed to over 3500 ads in just one day. I remember when I lived there – my 30 min commute into the city was littered with glamorous […]

The difference between Strategy, Tactics and Magic Bullets

By Rina Mc Kellar for SA Hairdressers Journal The mighty Holy Grail – for centuries people have searched and yearned and even killed for it. Legend claims it to be the chalice used at the last supper, but we all know this is far more than just a mere golden goblet. Its contents are believed […]


By Rina Mc Kellar for SA Hairdressers Journal It is a really simple question…. and the answer should be just as simple. It should roll off the tongue. It should be second nature. It should be easy. But it’s often one that causes most of us to stop dead in our tracks. It’s a question […]

Guidelines for effective email campaigns

Email was first introduced in the 70’s and by the 90’s it revolutionized the way we communicated with one another, it opened doors that postal mail could never have accomplished in reaching the masses instantly.  Then the SMS appeared, this enabled us to send shorter messages to each other via mobile phones, this made email […]

Prompt at point of payment – setup

In order to use the prompt at point of payment feature the following needs to be set up in your Control Panel under the Sales section Click here for details on how to use this feature at point of payment.