This is the preferred method of training as it means that training takes place either at ESP offices or at an accredited training partner’s facilities. This will ensure that there are no distractions like phones ringing and clients coming in and out of your salon or spa. Each staff member will also be able to work on their own computer and you will be guided through a structured training program covering all of the main features of your software. This will ensure that the staff members retain much more information and the training will therefore have far more value.