The Point of Payment prompt can be used to remind front desk staff to ask clients if they would like to contribute to the charity or cause of your choice.
The payment fields will be locked until you have clicked the Pay Now button and followed the prompts.
Once you click the Pay Now button then your prompt will appear.
If you click Yes then another prompt will appear asking if you wish to insert the pre-determined item into their invoice so that it adds it to their bill.
The item will appear in the sales window.
You can now proceed to complete their payment. You will notice that the total charge has been adjusted with the value of their contribution.
Click here for details on how to set up this feature before use.
Prompt at point of payment – setup
/in Uncategorized /by siteadminIn order to use the prompt at point of payment feature the following needs to be set up in your Control Panel under the Sales section
Click here for details on how to use this feature at point of payment.
Prompts at point of payment
/in Knowledge Base, New Feature, Software /by siteadminThe Point of Payment prompt can be used to remind front desk staff to ask clients if they would like to contribute to the charity or cause of your choice.
The payment fields will be locked until you have clicked the Pay Now button and followed the prompts.
Once you click the Pay Now button then your prompt will appear.
If you click Yes then another prompt will appear asking if you wish to insert the pre-determined item into their invoice so that it adds it to their bill.
The item will appear in the sales window.
You can now proceed to complete their payment. You will notice that the total charge has been adjusted with the value of their contribution.
Click here for details on how to set up this feature before use.
Receive stock using the barcode
/in Knowledge Base /by siteadminIf you are receiving stock from a supplier but did not originally create an order in ESP using the stock order feature then you are able to scan the barcode on the item in order to locate the item more quickly and accurately. Note that you can also type the barcode and press enter if you don’t have a barcode scanner.
In order for the barcode scanning feature to work correctly you must ensure that you have added to the barcode to the item set up beforehand.
To look up an item using the barcode during a stock receive place your cursor in the Code field, scan the barcode (or type the code and press enter) and the item name should appear in the Item field.
Group Check Outs
/in Knowledge Base /by siteadminTo check out a group of clients booked using the Group Booking feature follow these steps.
Select the Group button on the Scheduler main menu. A list of all groups will appear that have not yet been checked out.
Highlight the group that you wish to check out and select the Checkout button
When you select the Checkout button a message will appear informing you that sales will be created for each member in the group.
Then you will land on a payment page. The client name under whose name you created the group will appear and they are responsible for making payment. A sale will appear for each individual client so that their client histories get updated, however, the payment will appear under the client you selected for the payment part of the transaction.
Group Bookings
/in Knowledge Base /by siteadminTo insert a group booking complete the following steps:
Create a new booking. You will see a Group Booking label. Click the New button to create a new group.
You need to choose a client from your existing client database to put the group name under, select this client from the client list. You can also enter some notes relating to the group.
Once you have selected the client as the group name you then need to assign the booking to that group.
Now you are are ready to add other clients to that same group.
To pay for a group booking use the Group Checkout feature.
Client Emergency Contact Details
/in Knowledge Base /by siteadminTo add an emergency contact into a client record card open the client record card and go to the General Tab. You can then insert the required contact name and number.
Note that this information can also be captured and viewed when using the ESP InHouse tablet app.
Email Vs SMS
/in Articles, Beauty Salon, Business, Hair Salon, Hairdressers Journal, Les Nouvelles Esthetiques, Salon Business, Spa, Wellness /by siteadminEmail Vs SMS
What a co-incidence – I’m sitting at my coffee shop of choice just about to start writing this article on the difference between SMS and Email and I receive an SMS notifying me that ABSA Insurance phone lines are down due to the storm in Gauteng yesterday. Read more
Building your team
/in Articles, Business, Hair Salon, Hairdressers Journal, Salon Business /by siteadminChris Parker – SAHJ
A year ago I bought my 3 year old son a spacerail online, which is a toy roller coaster with little silver balls that are lifted up by an electric mechanism and dropped in at the top of the roller coaster and then begin weaving their way down the maze of rails to the bottom where they once again begin their journey back to the top. It was going to be amazing to share the experience of building and enjoying this marvelous toy together. I was very excited, my 3 year old son on the other hand had no idea what a spacerail was.
Once it arrived the first thing that caught my eye was the age bracket on the box, which for 16 years and older. Ok, so perhaps the build would take a little longer than initially planned …
Read more
Protected: Test Page – members only
/in Knowledge Base /by siteadminZero VAT on sales receipts for the sale of Gift Vouchers
/in Knowledge Base /by siteadminIn version 5.2.7.11 sales receipts reflect Zero VAT when selling a Gift Voucher. Note that when a gift voucher is redeemed then VAT will show on the sales receipt.