Chris Parker – SAHJ
In this third article on pricing we wrap things up. In the previous two articles we asked the question of how it is sustainable for some salons to have such cheap pricing, especially for services that have high costs associated with them. This question raised the bigger question on how to go about pricing your products and services as a strategy.
In order to answer these questions we identified that pricing, rather than gut feel, can be quite a scientific process and that many theoretical pricing methods and factors could be taken into consideration when deciding on pricing. In the context of a hair salon we identified “cost-plus pricing” and “competitor based pricing” as probably the two most influential methods used by most because of the fact that we need to cover costs before we can start making a profit and also our pricing needs to be competitive in the market place so that clients would perceive fair value for the products and services they were buying from the salon.
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Zero VAT on sales receipts when the Loyalty Points are used as a method of Payment
/in Knowledge Base /by siteadminIn version 5.2.7.11 sales receipts reflect Zero VAT when using loyalty points as a method of payment.
Zero VAT on sales receipts when the Complimentary is used as a method of Payment
/in Knowledge Base /by siteadminIn version 5.2.7.11 sales receipts reflect Zero VAT when using Complimentary as a method of payment.
Restriction on the redemption of loyalty points
/in Knowledge Base /by siteadminWhen you redeem loyalty points you will need to first look up the clients loyalty balance and then insert the value of points that they wish to redeem. This value will then be inserted into the Miles (points) payment field, which should be restricted.
If the redeeming branch is offline then the sale will need to be left as unpaid until the branch can access the server again, at which point the transaction can be completed.
System generated loyalty numbers
/in Knowledge Base /by siteadminIf you are not using loyalty cards with pre-printed loyalty numbers then you can use a system assigned card code. This feature uses what is known as the client GUID, which is a unique number assigned to each client profile that is added to the system.
View if a guest is a loyalty member
/in Knowledge Base /by siteadminIf you need to check if a client is a loyalty member from their booking you can right click on the booking and if the client is a loyalty member you will see both their loyalty number and their loyalty level.
Assigning Staff Categories
/in Knowledge Base /by siteadminIf you do not have access to the setup section in the Business Manager program and you need to edit/assign categories to staff members then you can do this in Scheduler setup if you have access to this section.
Price It Right 3
/in Articles, Business, Hair Salon, Hairdressers Journal, Salon Business, Wellness /by siteadminChris Parker – SAHJ
In this third article on pricing we wrap things up. In the previous two articles we asked the question of how it is sustainable for some salons to have such cheap pricing, especially for services that have high costs associated with them. This question raised the bigger question on how to go about pricing your products and services as a strategy.
In order to answer these questions we identified that pricing, rather than gut feel, can be quite a scientific process and that many theoretical pricing methods and factors could be taken into consideration when deciding on pricing. In the context of a hair salon we identified “cost-plus pricing” and “competitor based pricing” as probably the two most influential methods used by most because of the fact that we need to cover costs before we can start making a profit and also our pricing needs to be competitive in the market place so that clients would perceive fair value for the products and services they were buying from the salon.
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Price It Right 2
/in Articles, Business, Hair Salon, Hairdressers Journal, Salon Business, Wellness /by siteadminChris Parker – SAHJ
I recall the time shortly before asking my wife to marry me, I started shopping around for a wedding ring. I knew nothing about diamonds, I thought 1 carat was small – after all its only 1, how much smaller can you get? Believing that 1 carat was the lowest number you could get I thought I would probably need something bigger – maybe 2 or 3 carats (for those of you who have bought diamond rings bigger than 1 carat please stop reading here).
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Price it right
/in Articles, Business, Hair Salon, Hairdressers Journal /by siteadminChris Parker – SAHJ
A Hair Journal reader recently wrote into the magazine about salons in his area and the extremely low prices they are offering and how is this sustainable to a salon and where are corners being cut? He also mentioned he knows of a few salons who’ve recently closed their doors.
It’s a very good question, if the salon down the road or in the same shopping centre charges more or less than you do for the same product or service what should you do? How can you compete?
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Mobile Transacting
/in Articles, Business, Hair Salon, Hairdressers Journal, Mobile app, Software /by siteadminAbout a year ago I wrote an article called “To App or not to App?” As the title suggests it was a look at whether salons should have their own mobile app. In asking this question we discovered that apps can and should be used by salons but this did not necessarily mean that you needed to run out and pay someone to build you your own app. Rather we recognised that there are many different types of apps that solve different types of problems for your business, from utilities to third party to industry specific, white label and custom developed. Thus the conclusion was nothing revolutionary in that when making your decision about using mobile apps you had to answer a very simple question about what problem you wish to solve and how would an app solve the problem for you.
A year down the line I would like to revisit this question and expand upon the topic as we see a rise in the area of third party apps that specifically focus on mobile transactions, ie payment via mobile phone.
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