What’s so gross about profit?

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Last year I did a couple of articles on Cost of Sales. The series was a little dry and theoretical and I wanted to follow it up with some practical points about how to monitor and manage your cost of sales so that you achieve as much gross profit as possible and this is something that all of us are interested in. Im not sure why its called Gross Profit, in my mind profit is awesome, not gross?

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Be Grateful

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Be grateful for your job

How many jobs have you had in your life? Lets re-phrase that question, how often do you change jobs? Are you a serial job hunter or are you a faithful hound, still working in the same job you have been for the past 25 years?

I was listening to Cape Talk / 702 this morning and the topic of unemployment was being discussed. On one hand you had employers calling in to say that they could not find young people with the right qualifications, experience or attitude and on the other hand you had job seekers of all ages calling in to say that either they were very qualified and willing to work but did not have the required experience (if they were young) or that if they were a little older they had years of experience but their age was perhaps working against them.

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New Cash Up Summary Report – Ver 5.0.8

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The Web Servers new Source of Payments report has just about all your summarised trading date for the period in one page.

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New Staff Daily Targets Feature – Ver 5.0.8

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ESP has released a new staff targets feature that lets you monitor on a daily basis whether staff members are ahead or behind at any point in time during the month.

The targets can be viewed in graph format in ESP Online, which makes it very easy to monitor performance and can be accessed remotely via computer or tablet. Being able to monitor performance daily means that you are able to take immediate action to get back on track.

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fullrecord

New Security Auditing Capabilities – Ver 5.0.7

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  • When a staff member says “I didn’t do THAT!”, how can we know it is true?
  • When they say “Some records are missing”, the question is: Were they loaded and erased, or they never existed?
  • Was a sale changed from Cash to Voucher?
  • Was a sale deleted?
  • How can you recover deleted sales records?

ESP’s new security auditing allows the recording of ALL the operations for Sales, Bookings and Cash Ups therefore easily answering all these questions and many more! You can recover lost or deleted information, analyze operation sequences to optimize the system work, find operational errors and educate the user to improve the use of the system, and even detect data sabotage attempts.

The below example shows a sale which has had a change made to it (CH).

When you highlight the above sale you can see (below) the red fields showing that the sale was originally paid by Cash but then changed to Cheque.

fullrecordfields

 

 

Software Release Notes – 5.0.4 – Beta

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The majority of the bugs resolved below are new bugs introduced with the new software releases and resolved as below.

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Software Release Notes – 5.0.3 – Beta

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Ref

Issue Type

Version Reported

Program

Section

Function

Version Fixed

Details
932 B 4.1.8 Manager Business Details 5.0.3 The Practice field now shows on the general/medical invoice when used in the Business Details section.

Software Release Notes – 5.0.0 – New Features

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A number of new features have been added in this version and are listed below. All of these are carried forward into later versions.

Release Date: May 2014

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Software Release Notes – Ver 4.1.9

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Release Date: September 2013

Version 4.1.9 was actually never officially released, although some of our clients were upgraded to this version. All changes below were carried forward into our version 5.x.x releases.

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Paul Waldeck on Spa Benchmarking at Les Nouvelles 2014

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paul

Paul Waldeck will be delivering a talk on Spa Benchmarking at this years Les Nouvelle spa conference.

Spa consultant and Business Intelligence analyst  Paul has helped a multitude of companies in the wellness industry achieve greater turnover growth and profit, by analysing their systems data and benchmark trends and translating it onto useable information and strategies.

Paul has applied his skills in the wellness industry for over 3 years, with a corporate background in management and marketing (Bcom, MScIB).

To find out more about ESP Business Intelligence please contact ESP at sales@esponline.info or Paul at paul@esponline.co.za