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Happy New Year

Happy New Year! No, I am not a little slow … I’m talking about the new financial year, which started (for most) on the 1st of March. The date today is the 3rd of March. Last week the budget speech was delivered by finance minister Pravin Gordhan and the 1st of March marked the first […]

Strategic Planning

The following dialogue is taken from Lewis Caroll’s Alice in Wonderland between Alice and the Chesire Cat when Alice asks the cat: “Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where–” […]

Tax annualisation

Hopefully you are reading this article before 28 February 2013. If not then at least you will be prepared for 2014, because I wanted to discuss a few points regarding tax that may be applicable to you and your staff members.

11 tips for salon computerisation

Buy your software. If you somehow obtain free software it does not have value to you and there is no pressure to ensure that you get return on your investment as you have invested nothing. Don’t look a gift horse in the mouth. Software implementation is a journey its not a single event in time. […]

Best Salon Practises

As we approach the end of the year I thought I would reflect on some business processes and practices that I often encounter when dealing with salons. Over the years at ESP we have seen (and still see) many situations where salon owners are not managing their business processes in their best interests (according to […]

Seal the deal!

Sports metaphor … it’s Monday, the 1st of October 2012 and the Sprinboks have just beaten Australia for the first time in about 6 matches and for the first time in the new format of the Tri Nations (the Castle Rugby Series). Heyneke Meyer (Springbok coach) has managed to redeem himself and avoid being lynched […]

Integration and Partnership

While he was still alive Steve Jobs (Apple) and Bill Gates (Microsoft) were asked in a joint interview what character traits they admired most about each other. Steve Job’s answer was that he admired Bill Gate’s ability to partner with other companies. The reason he said this was because his vision for Apple had always […]

The Cost of Sales 2/2

This month we complete this two part series on the cost of sales. Last month we defined cost of sales as quantifying the cost value of the stock items that you sold in your business. We also recognised that in hair salons there is Retail Stock and Professional Stock. I think that the bottom line […]

The cost of sales 1/2

The term Cost of Sales is one of those accounting terms that is common language for some but for most makes you want to curl up in a little ball and suck your thumb while rocking yourself gently for comfort. It really can be a nightmare to try and manage. It has been my experience […]

The smart way to work hard

I have been thinking more and more of late about the fact that the rapidly increasing rate of technology these days does not always result in us having more time on our hands. In fact it is very often just the opposite. I remember a trip a took on the Orange River in Namibia about  […]