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Computerisation Question and Answer

1.      Should I use Generic Retail, Accounting or Salon/Spa Specific Software? When talking to owners who are researching software for their spas or salons we are often quite surprised to find that they will be also be considering software that is not specific to their industry, ie accounting software, general retail software and even software […]

Disaster Recovery

We have all experienced the feeling of annoyance after typing a long SMS or Email and just before sending you inadvertently push a wrong button only to find that your entire message is lost forever and you have to start all over again. If you have ever had a cell phone stolen then you will […]

Strategic Planning

The following dialogue is taken from Lewis Caroll’s Alice in Wonderland between Alice and the Chesire Cat when Alice asks the cat: “Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where–” […]

The cost of sales

The term Cost of Sales is one of those accounting terms that is common language for some but for most makes you want to curl up in a little ball and suck your thumb while rocking yourself gently for comfort. It really can be a nightmare to try and manage. It has been my experience […]

The smart way to work hard

I have been thinking more and more of late about the fact that the rapidly increasing rate of technology these days does not always result in us having more time on our hands. In fact it is very often just the opposite. I remember a trip a took on the Orange River in Namibia about  […]

Spa Intelligence

In this month’s article I would like to look again at the subject of Business Intelligence. The term Business Intelligence is now no longer a new buzz word but rather a fairly commonly used term in the business world, including small and medium businesses. To recap, the term Business Intelligence means gathering data, converting it […]

Your spa in the clouds?

If you have not heard the term Cloud Computing by now then you have either been on a very long vacation to a deserted island or you probably still use a typewriter instead of a computer. Either way you have managed to dodge one of the latest buzzwords in I.T spheres with great talent. Cloud […]

Choosing the right Management Software

When choosing a software management system for your salon or spa you need to realise that your industry is very different from other industries. Other industries will have their own specific requirements from the software management systems. For example, a restaurant system needs to be centred on managing tables and be a robust and fast […]